At TaxPrepCert.com, we strive to provide every student with a reliable and valuable learning experience. Because our training materials are delivered digitally and accessible immediately upon purchase, our refund policy ensures fairness while maintaining the integrity of our course access system.

Refunds are available within 30 days of purchase if the service or course has not been accessed or used. Once course materials are viewed, downloaded, or otherwise accessed, the purchase becomes non-refundable.

Customized or individually processed services are non-refundable once work has begun. Partial refunds may be available for cancellations made before course access is granted.

All approved refunds will be credited to the original payment method within 10 business days. A processing fee of up to 10% may be deducted to cover transaction costs.

No refunds will be issued after 30 days or if additional information was requested to complete a service and not provided within that time.

Refunds are not available for digital products, downloadable materials, or completed training modules. If a refund is requested due to technical issues, we may first attempt to resolve the problem before processing a return.

Orders placed at incorrect or outdated prices due to technical or typographical errors may be canceled and refunded in full.

Cancellations must be requested in writing by emailing info@taxprepcert.com within 30 days of the original order. Requests made beyond that period cannot be honored.