6 Common Mistakes New Tax Preparers Make
(and How to Avoid Them)

Starting out as a tax preparer can feel overwhelming. With so many forms, rules, and client expectations, it’s easy to make mistakes. But the good news? Most early mistakes are avoidable once you know what to watch for. In this post, we’ll walk through five of the most common mistakes new preparers make—and how you can avoid them to build a smoother, more professional workflow from day one. Avoid these common mistakes new tax preparers make:
1. Not Verifying Client Information
It might sound basic, but failing to double-check client details like Social Security numbers, names, and bank routing numbers can lead to rejected returns or delayed refunds. Relying solely on what a client provides without verification is risky.
How to Avoid It:
- Always request two forms of ID, like a driver’s license and Social Security card.
- Double-check all personal info before submitting the return.
- Use client intake forms or secure portals to reduce typos.
- Review direct deposit details carefully—routing and account numbers are often mixed up.
2. Missing Out on Credits and Deductions
Many new preparers overlook key deductions and credits—especially when clients don’t mention them. Things like the Earned Income Tax Credit (EITC), education credits, or small business deductions can make a big difference in someone’s return.
How to Avoid It:
- Use a thorough checklist during intake to ask about kids, education, retirement contributions, medical expenses, and self-employment income.
- Get familiar with IRS Publication 17 and other guides that break down eligibility for common tax breaks.
- Ask “life event” questions—Did they move? Get married? Go back to school? Start freelancing? These clues often lead to deductions or credits.
- Let your tax software prompt you, but don’t rely on it alone—think critically
3. Relying Too Much on Software
Tax software is a huge help, but it’s not foolproof. Many new preparers fall into the trap of trusting whatever the program outputs, without fully understanding the tax rules behind the scenes.
How to Avoid It:
- Read through each form the software generates. Don’t just click “Next.”
- Ask yourself if each number makes sense based on the client’s story.
- If something looks wrong or unclear, dig into the IRS instructions for that form.
- Take time in the off-season to study return examples manually, so you develop a deeper understanding of the logic behind taxes.
4. Failing to Keep Proper Records
Some new preparers forget to document conversations or store important client files. That becomes a major problem if a return is audited—or if a client has questions a year later.
How to Avoid It:
– Use a consistent system for every client. Whether that’s a physical folder or a digital one, every return should include:
- Copies of ID
- Signed Form 8879
- Engagement letters or agreements
- Notes on deductions and discussions
– Consider using cloud-based tax tools or document management systems to store everything securely.
– Keep records for at least 3–7 years, depending on the return type.
5. Not Keeping Up With Tax Law Changes
Tax laws change every year. If you’re not keeping up, you might use old rules, miss out on new credits, or give outdated advice—all of which can affect your credibility. Being up to date gives you more confidence—and gives your clients peace of mind
How to Avoid It:
- Sign up for IRS email updates and check their Newsroom regularly.
- Take annual continuing education (CE) courses, even if your state doesn’t require them.
- Follow a few trusted tax professionals on YouTube or LinkedIn who break down changes in simple terms
- Keep notes of major changes in a reference sheet so you can easily double-check during tax season
6. Overpromising
Overpromising refund amounts or tax savings is a mistake many new preparers make when trying to win clients. Telling someone they’ll get a big refund before the return is fully calculated can set false expectations — and in some cases, lead to unethical or even illegal behavior. This often happens when preparers feel pressure to match what a client “heard from a friend” or saw online.
How to Avoid It:
- Never guarantee a refund amount before the return is finalized
- Use phrases like “preliminary estimate” if you do discuss numbers early
- Be transparent about what affects refund size — credits, deductions, income levels, etc
- Focus on education: help clients understand how tax law works rather than just chasing refund figures
- Stay firm on ethics, even if it means losing a potential client who wants to “bend the rules.”
Final Thoughts for New Tax Preparers
Avoiding these common mistakes new tax preparers make is key to building trust, growing your client base, and staying compliant. By focusing on accuracy, transparency, and ongoing learning, you’ll not only avoid costly errors but also stand out as a reliable professional. For additional guidance and official resources, visit the IRS Tax Professionals page.

